Hilary Rickert manages the field operations for SEG's research and assessment projects and leads marketing at SEG.  Her commitment to client service and relentless follow up in the field are legendary at SEG.  Clients often comment on her projects and high levels of service.

For the past 25 years, Hilary has been involved in the marketing of educational services and management of field operations. Hilary's credentials include the management of sales, customer service, quality control, and technical support teams to support K-12 and higher education organizations’ national and international sales initiatives, assessment program development, and new systems implementation.  Specific project responsibilities include leading "Tech Alley" for a college assessment program's user conferences, assisting in the start up of a marketing company, working on the implementation of a science education program, and helping lead the implementation of an online writing assessment program.

Hilary’s experience with research began at a communications research company where she worked as a proofreader, survey creator, and then media buyer, using her journalism and teaching background to evaluate advertising.  Hilary has also worked as an intern at a local newspaper and was the assistant editor of Rider University's newspaper.

In addition to Hilary’s experience outside of the classroom, she has also been active in the classroom as a substitute teacher for multiple school districts.  She has had the unique opportunity to teach all grades and subjects -- from kindergarten, to high school boys’ basketball, to middle school French. 

Hilary attended Rider University and Westminster College and is a member of Sigma Delta Chi, the Society of Professional Journalists.  Her education and marketing expertise has spilled over into virtual worlds as an audio solutions provider and education networking advisor, conducting professional development workshops and seminars.